At The Royal Limousine, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data while ensuring compliance with privacy regulations.

1. Type of Information Collected

When you use our services or visit our website https://theroyallimo.com, we may collect the following information:

• Personal Details: Name, email address, phone number, and billing address.

• Payment Information: Payment details for processing transactions (we do not store credit card details).

• Service & Booking Data: Trip history, ride preferences, and interactions with our services.

• Device & Usage Information: IP address, browser type, and how you navigate our website.

2. How Information is Collected

We collect personal data through the following methods:

• Direct Input: When you book a ride, contact us, or sign up for updates.

• Automated Technologies: Cookies, tracking tools, and analytics on our website.

• Third-Party Services: Payment processors and customer support integrations.

3. Purpose of Data Collection

We collect personal information to:

• Process Bookings: Ensure a seamless reservation and service experience.

• Communicate with You: Send confirmations, ride updates, and respond to inquiries.

• Improve Our Services: Analyze usage trends to enhance our website and offerings.

• Marketing & Promotions: Send special offers and promotional content only if you opt in.

4. Data Sharing Policy

We do not sell, rent, or trade your personal information. However, we may share data in the following scenarios:

• Trusted Service Providers: Third-party vendors assisting in payment processing and ride management (these parties adhere to strict data protection policies).

• Legal Compliance: If required by law or government authorities.

• SMS Consent Protection:

  Phone numbers collected for SMS consent will not be shared with any third parties under any circumstances. SMS opt-in consent is strictly used for communication related to our services.

5. User Rights

As a customer, you have the right to:

• Access Your Data: Request a copy of the personal information we hold.

• Correct Your Data: Update any inaccurate or outdated information.

• Request Deletion: Ask us to remove your personal data (subject to legal obligations).

• Opt-Out of Marketing: Unsubscribe from promotional emails and SMS at any time.

6. Security Measures

We implement advanced security measures to protect your personal data from unauthorized access or misuse. While we strive for maximum protection, no online system is entirely risk free.

7. Third-Party Links

Our website may contain external links. We are not responsible for the privacy policies of third-party websites, and we encourage you to review their policies separately.

8. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via our website. We recommend reviewing this policy regularly.

9. Contact Us

For any privacy related concerns or requests, contact us:

Email: reservation@theroyallimo.com
Phone: (800) 486-2211

Thank you for trusting The Royal Limousine. Your privacy is our priority.